Ataturk, Yaman street 26/2 Turkey

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Your orders of 35 dollars or more will be shipped free of charge to Europe and America. A shipping fee of $20 is charged for orders under $35. Shipping price for all countries except Europe and America is $20 fixed.

Which payment methods are accepted in the Online Shop?

You can pay by credit card and debit card.

How long will delivery take?

Our delivery time for the product is 3 working days. It takes 3 working days for our order to reach you with fast shipping. Your order will reach you in 6 working days in total.

How secure is shopping in the Online Shop? Is my data protected?

All your data is protected. Our company also operates in places such as Etsy Amazon. You can trust us by searching our company online.

What exactly happens after ordering?

Our staff who see your order, if you have ordered a special product, will contact you on our whatsapp line and try to understand your requests clearly. If you have ordered from our ready-made design products or if you have ordered a product that does not need explanation, your order will be given to our domestic cargo company after going through the design and printing phase. At the end of the 3rd business day, your product is delivered to national cargo companies such as Fedex Ups and departs. It will be delivered to you by express cargo within 3 days.

Do I receive an invoice for my order?

Yes. We are a legitimate company and we will invoice you for the product you purchased.

Send us an email

You can send us an e-mail at info@coutoo.com.